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Privacy Policy

In compliance with the obligations established in Organic Law 3/2018, of December 5, on Personal Data Protection and Digital Rights Guarantee, we provide you with information regarding the processing of your personal data:

Who is responsible for processing your data?

INVERSIONES PUENTE ALVAREZ S.L.. VAT: B52519063 Address: PLAZA DE CAMILA BECEÑA, 3 33550, CANGAS DE ONIS. Hotel address: C/ Gloria Fuertes 3, Oviedo, Asturias. Phone: 985080430 Email: direccion@hotelnatureoviedo.com Website: www.hotelnatureoviedo.com You can contact us in any way to communicate with us. We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be informed of the modifications.

If you are one of the following groups, see the dropdown information:

GUESTS

For what purposes will we process your personal data? We inform you that your data will be processed for the purpose of managing your reservation, your stay at the hotel, and ensuring payment of the expenses derived from said stay. Your data will be communicated to the Security Forces and Bodies in compliance with the provisions of current legislation, as well as to the involved travel agencies or operators. The data will be kept for a minimum of 6 years in compliance with tax, commercial, consumer, and guest registration book regulations. What is the legitimacy for the processing of your data? The legal basis is your consent.

WEB OR EMAIL CONTACTS

What data do we collect through the Web? We may process your IP, what operating system or browser you use, and even the duration of your visit, anonymously. If you provide us with data in the contact form, you will identify yourself in order for us to contact you, if necessary. For what purposes will we process your personal data? • Answer your queries, requests, or petitions. • Manage the requested service, respond to your request, or process your petition. • Electronic information, regarding your request. • Commercial or event information by electronic means, provided there is express authorization. • Perform analysis and improvements on the Web, about our products and services. Improve our commercial strategy. What is the legitimacy for the processing of your data? The acceptance and consent of the interested party: In those cases where to make a request it is necessary to fill out a form and click on the "send" button, the completion of it will necessarily imply that you have been informed and have expressly consented to the content of the clause attached to said form or acceptance of the privacy policy. All our forms have the symbol * in the mandatory data. If you do not provide those fields, or do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

NEWSLETTER CONTACTS

What data do we collect through the newsletter? On the Website, you can subscribe to the Newsletter, if you provide us with an email address, to which it will be sent. We will only store your email in our database, and we will proceed to send you emails periodically, until you request to unsubscribe, or we stop sending emails. You will always have the option to unsubscribe in any communication. For what purposes will we process your personal data? • Manage the requested service. • Electronic information, regarding your request. • Commercial or event information by electronic means, provided there is express authorization. • Perform analysis and improvements in mailing sending, to improve our commercial strategy. What is the legitimacy for the processing of your data? The acceptance and consent of the interested party: In those cases where you subscribe, it will be necessary to accept a checkbox and click on the send button. This will necessarily imply that you have been informed and have expressly consented to receiving the newsletter. If you do not check the privacy policy acceptance checkbox, the information will not be allowed to be sent. It usually has the following formula: "□ I am over 14 and I have read and accept the Privacy Policy."

CUSTOMERS

For what purposes will we process your personal data? • Preparation of the budget and monitoring thereof through communications between both parties. • Electronic information, regarding your request. • Commercial or event information by electronic means, provided there is express authorization. • Management of administrative, communication, and logistics services carried out by the Controller. • Invoicing and declaration of the relevant taxes. • Carry out the corresponding transactions. • Control and recovery management. QUALITY SURVEYS

For what purposes will we process your personal data? • Assess the quality of the service provided. • Improve the services offered, in compliance with ISO. What is the legitimacy for the processing of your data? The legal basis is the express consent of the survey respondent.

SUPPLIERS

For what purposes will we process your personal data? • Electronic information, regarding your request. • Commercial or event information by electronic means, provided there is express authorization. • Management of administrative, communication, and logistics services carried out by the Controller. • Invoicing. • Carry out the corresponding transactions. • Invoicing and declaration of the relevant taxes. • Control and recovery management. What is the legitimacy for the processing of your data? The legal basis is the acceptance of a contractual relationship, or alternatively your consent when contacting us or offering your products through any means.

SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data? • Answer your queries, requests, or petitions. • Manage the requested service, respond to your request, or process your petition. • Interact with you and create a community of followers. What is the legitimacy for the processing of your data? Acceptance of a contractual relationship in the corresponding social network environment, and in accordance with their Privacy Policies: Facebook: [link] Instagram: [link] Twitter: [link] Linkedin: [link] Pinterest: [link] Youtube: [link] How long will we keep your personal data? We can only consult or unsubscribe your data in a restricted way when having a specific profile. We will process them as long as you allow us to follow you, be friends, or give "likes", "follow" or similar buttons. Any rectification of your data or restriction of information or publications must be made through the settings of your profile or user on the social network itself.

JOB APPLICANTS

For what purposes will we process your personal data? • Organization of selection processes for the hiring of employees. • Arrange job interviews and evaluate your application. • If you have given us your consent, we may pass it on to collaborating or related companies, with the sole purpose of helping you find employment. • If you check the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies in order to include you in their personnel selection processes. Likewise, we inform you that one year after receiving your CV, we will proceed to its secure destruction. **What is the legitimacy for the processing

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